Operations
Order Management
Full KOT-to-payment lifecycle for dine-in and delivery
Overview
Manage the complete order lifecycle from a single screen. Orders flow through a clear pipeline: new → processing → ready for payment → paid → done, with special pause support for partially fulfilled orders. Print KOTs and final bills, record split cash and online payments, and view a full payment history with timestamps.
Use case
A busy restaurant uses Order Management during service: staff print KOTs as orders come in, move them through the pipeline, and mark payment as received, all without leaving the app. Customers get a QR code to pay and upload their screenshot.
Key Features
- Status pipeline: new → processing → ready for payment → paid → done
- KOT and final bill printing
- Split payment support (cash + online)
- Customer payment QR and screenshot upload
- Role-based visibility for employees vs admins
Ready to bring Order Management to your business?
Get set up in days. No app download required for your customers.