Operations
WhatsApp Integration
Quotations, order tracking, and review requests, all over WhatsApp
Overview
Keep customers informed at every step of an order without building a separate messaging system. Send an itemised quotation with a single tap, notify customers as their order status changes, and follow up with a review request once the order is complete, all delivered instantly over WhatsApp.
Use case
A restaurant manager reviews an order for a corporate lunch booking, applies a discount, and sends a quotation over WhatsApp. The customer confirms by replying, gets notified as the order moves through the kitchen, and receives a review request once it is marked done.
Key Features
- One-tap itemised quotation from any order or cart
- Automatic order status and confirmation updates
- Post-order review requests sent automatically
- No third-party integrations or extra apps required
Ready to bring WhatsApp Integration to your business?
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